Yak&Brew Shipping Policy

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📦 Yak & Brew Shipping Policy

Effective: May 04, 2025
Last updated: May 25, 2025

Thank you for supporting Yak&Brew! Below you'll find everything you need to know about how we ship your DIY Tongba kits and accessories.

📍 Where We Ship

• We currently ship to all 50 U.S. states.
• We do not offer international shipping at this time - but we're working on it!

🚚 Shipping Timeline

Preorders:
If your item is marked as a preorder, estimated ship dates will be clearly noted at checkout and in your confirmation email.
We’ll send you tracking info the moment your order is packed.

In-stock items:
Orders typically ship within 3–5 business days after your order is placed.

💰 Shipping Costs

Shipping is calculated at checkout based on weight and destination.
We offer free standard shipping on orders over $60.

📦 Carriers & Tracking

All orders are shipped via USPS, UPS, or FedEx, depending on your location and order size.
Tracking details will be emailed to you as soon as your order ships.

⏳ Delays & Exceptions

We are a small-batch company and sometimes experience high demand. While we do our best to meet our timelines, occasional delays due to material supply or fulfillment volume may occur.

We’ll always keep you updated if anything changes with your shipment.

📬 Undeliverable or Returned Packages

If a package is returned to us due to an incorrect or incomplete address, we’ll contact you to confirm details.
Re-shipping fees may apply.

📦 Lost or Stolen Packages

Once an item is marked as delivered by the carrier, Yak & Brew is not responsible for lost or stolen packages. If your package goes missing, please reach out — we’ll do everything we can to help you file a claim or track it down.

🙋 Questions?

Still have questions about your order? We’re happy to help.
Reach out to us at Support@yakandbrew.com and we’ll get back to you within 1 - 2 business days.